| Last modified: | 21.08.2013 10:13 | ||||||
| HKLM - HKEY_LOCAL_MACHINE | |||||||
| HKCU - HKEY_CURRENT_USER | |||||||
| TMC - SOFTWARE \ Teliman \ Client \ | |||||||
| TMS - SOFTWARE \ Teliman \ Server \ | |||||||
| Wichtiger Hinweis: | |||||||
| MultiCast-Protokolländerung: TMS alt: 5_0_1126 neu: 5_0_1143 | |||||||
| MultiCast-Protokolländerung: TMC alt: 5_0_2940 neu: 5_0_2943 | |||||||
| MultiCast-Protokolländerung: TeliBar alt: 1_0_1732 neu: 1_0_1738 | |||||||
| MultiCast-Protokolländerung: CTI_Client alt: 1_0_930 neu: 1_0_951 | |||||||
| BCI | |||||||
| BCI_TAXA_–_Quick_start_23.08.2009 | |||||||
| BCI_TAXA_to_xls.exe_–_Quick_start_23.08.2009 | |||||||
| BCI_TAXA_2_0_15_2011_08_17 – version for multi CTI Server | |||||||
| BCI_RefIdent search info 21.10.2010 2_0_63 | |||||||
| BCI_RefIdent telnet parameters 26.07.2010 2_0_6 | |||||||
| BCI_RefIdent_2_0_323_2011_08_05 – version for multi CTI Server | |||||||
| BCI_RefIdent_2_0_344_2011_08_15 – send email for busy call | |||||||
| BCI_RefIdent__–_BCI_special_prefix_% instead of * | |||||||
| TMS | |||||||
| TMS_CSVImporter | |||||||
| TMS_SpecialCondition - Sonderbedingung | |||||||
| TMS__Disable_move_protokoll_from_mdb_to_txt_file | |||||||
| TMS: Create_list_lines | |||||||
| TMS_shutdown_TMC | |||||||
| TMS_Debug | |||||||
| TMS_NetworkDebug | |||||||
| TMS_Config_Debug | |||||||
| TMS_WebConfig_configuration | |||||||
| TMS_DBConnector | |||||||
| TMS_Config_database_paramenter | |||||||
| TMS_MessageLongestTime | |||||||
| TMS as Service | |||||||
| TMS-tblInternalNumbers 13_07_2010 | |||||||
| TMS-tblActions (SMS Skype) 13_05_2011 | |||||||
| TMS-tblActions (CLIENT_ALARM) 01_09_2011 | |||||||
| CTI_Server start SMS sending 14_09_2011 | |||||||
| CTI_Server force conversion PBIniSrv.mdb to CTI_CentralIni.sdf | |||||||
| CTI_Server – GSM Calls CTI_Server: 7_0_5377_2011_11_16 | |||||||
| CTI_Server – DBConnector_CacheClear_CTI_Server: 7_0_5260_2011_08_18 | |||||||
| CTI_Server - Redirections using ACD_Groups | |||||||
| TeliVideo Client - download from CentralFolder | |||||||
| TeliRemote_ClipNoScreening_pro_Nebenstelle | |||||||
| Outlook Addin | |||||||
| Outlook_Addin_for_Terminal | |||||||
| CTI_Client | |||||||
| Infos_Possible_to_run_2_TeliBars_on_the_same_computer | |||||||
| CLIENT_TYPE - setup parameter (only TeliBar or TeliMan ico) | |||||||
| CTI_Client – Sending SMS using SMSConnector.exe 17.11.2011, TeliBar.exe: 2_0_3298 | |||||||
| CTI_Client – Sending FAX using FAXConnector.exe 17.11.2011, TeliBar.exe: 2_0_3298 | |||||||
| CLIENT_TYPE - setup_parameter (TeliBar or TeliMan ico or no icons) | |||||||
| Other | |||||||
| Central_Users_database_Configuration__SQL_CTI_Client_database_2012_03_06 | |||||||
| Central_Desktop_in_Sql | |||||||
| Other_Prefix | |||||||
| Remote_Config | |||||||
| References_Database | |||||||
| CallMakeOrder | |||||||
| RefSearch_MdbFilePath | |||||||
| Protocol_Extension__TMC_GetProtocols_from_other_lines | |||||||
| MultiServers VPN | |||||||
| orgPhone - Update to new version | |||||||
| CTI_NetDialer | |||||||
| CTI_Server Reserve 13_09_2011 | |||||||
| FaxConnector | |||||||
| SmsConnector | |||||||
| CCU - Which VoiceBox message CCU use | |||||||
| CCU - service "Play message" for TeliBar | |||||||
| CTI_Server and CCU. FallBack configuration | |||||||
| CCU XCAPI Bprotocol definition use or disable | |||||||
| Windows | |||||||
| Change_registry_privileges_in_windows_2000__regedt32.exe | |||||||
| Servises_which_causes_don_t_unload_TSP__even_all_lines_are_closed | |||||||
| TMC | |||||||
| teliman.tsp_Installation | |||||||
| Installation_ohne_Fragen | |||||||
| Installation_with_Log | |||||||
| Other_application_use_TMC__TMCenter.exe | |||||||
| TMC_TmCenter_Debug | |||||||
| TMC_Debug | |||||||
| TMC_TMCentralFolderRefresh_Debug | |||||||
| TMC_CentralDesktop_doesn_t_work | |||||||
| TMC_Reference_search_doesn_t_work | |||||||
| TMC_possibility_to_manual_add_absent_type | |||||||
| TMC_CTI_Client_reg | |||||||
| TMS CSVImporter | TMS: 4_5_811; 06.12.2007 | ||||||
| 1) Configuration: CSVImporter_Config.mdb | |||||||
| 2) csvImporter_Destination.sql | |||||||
| csvImporter_Destination.sql | |||||||
| 3) CSVImporter.zip | |||||||
| CSVImporter.zip | |||||||
| TMS SpecialCondition - Sonderbedingung | |||||||
| TMS: 5_0_1050; 12.09.2008 | |||||||
| Info: TMS_Config.exe\ Redirections\ Sonderbedingung (if Sonderbedingung = ExtraField in refsearch – OK) | |||||||
| Info: TMS_Config.exe 1.1.0.902 \ RULS, QACD\ (if QACD = ExtraField in refsearch – OK) | |||||||
| Config: | |||||||
| 1) Add PbIniSrv.mdb FieldsNames (assosations ExtraField reference with source database) | |||||||
| 2) TMS_ReferenceConnector.reg | |||||||
| TMS_ReferenceConnector.reg | |||||||
| 3) TMS_Config.exe\ Redirections\ DestinationNo 113;112;0322300431 | |||||||
| Check if 113 busy if is check 112 if busy Redirect to 0322300431 | |||||||
| TMS: 4_5_811; 06.12.2007 | |||||||
| Info: TMS_Config.exe\ Redirections\ Sonderbedingung (if Sonderbedingung = email in refsearch – OK) | |||||||
| Config: | |||||||
| 1) TeliManRef_EmailUpdate.sql – add email field to TeliRef | |||||||
| TeliManRef_EmailUpdate.sql | |||||||
| 2) Add PbIniSrv.mdb FieldsNames (assosations email reference with source database) | |||||||
| 3) TMS_ReferenceConnector.reg | |||||||
| TMS_ReferenceConnector.reg | |||||||
| 4) TMS_Config.exe\ Redirections\ DestinationNo 113;112;0322300431 | |||||||
| Check if 113 busy if is check 112 if busy Redirect to 0322300431 | |||||||
| Protocol Extension (TMC GetProtocols from other lines) | TMS: 4.5.0.771, TMC: 4.5.0.2591 | ||||||
| TMS: C:\Programme\TeliMan Pro Server\TMConfig\TMS_Config.mdb | 15.10.2007 | ||||||
| Table: tblUserProtocolExtensions Necessary restart TMS | |||||||
| TMC: set GetProtocolFromTMS Interval for 10s | TMC_GetProtocolFromTMS_ Interval.reg |
||||||
| Servises which causes don't unload TSP (even all lines are closed): | |||||||
| RAS Verbindung verwaltung | |||||||
| Routing und RAS | |||||||
| Outlook Addin for Terminal: | |||||||
| Outlook 2000-2003 Add In NoReqMakeCall.exe | |||||||
| necesssary install for all users | |||||||
| TMS: Disable move protokoll from mdb to txt file | TMS>=4.5.363 | ||||||
| Datei / Verwaltung / Geschprachprotokoll: Bei mehr als 0 Eintragen in der Protokoll | |||||||
| teliman.tsp Installation | |||||||
| C:\Programme\TeliMan Professional\Support\TSPSetup.exe teliman.tsp | |||||||
| Installation ohne Fragen | |||||||
| TMProClient-450-Setup.exe -a -silent | |||||||
| TMC_5_0_2940.msi /quiet | |||||||
| Installation with Log | |||||||
| TMC_5_0_2940.msi /L* "c:\tmcmsi.log" | |||||||
| TMS: Create list lines | TMS>=4.5.374 | ||||||
| Ctrl+Shift+Alt+L onfrmVerwaltung | |||||||
| Central Desktop in Sql | TMC>=4.5.2457 | ||||||
| TMC_sql_central.reg | |||||||
| desktop.sql | |||||||
| desktops.sql | |||||||
| Warning: ActionType : allow NULL | |||||||
| Other Prefix | TMC>=4.5.2450 | ||||||
| TMS:
Konfiguration->Amtszugang “Amtskennziffer(n) fur ausgehende Anrufe” 0;500 “bei ausgehenden Anrufen” “Hinzufugen” 0 “bei ausgehenden Anrufen” “Hinzufugen” 500 TMC: HKCU\ TMC \ Call Parameters “OtherPrefixId”. “@@” mean second prefix |
|||||||
| TMC_OtherPrefix.reg | |||||||
| Remote Config | TMC>=4.5.2457 | ||||||
| "C:\Programme\TeliMan Pro Server\TMServer\CentralFolder\TMClient.reg" | |||||||
| TMClient.reg | |||||||
| TMServer.reg | |||||||
| References Database | TMC>=4.5.2458, TMS>=4.5.384 | ||||||
| 0)
DataBase in Mixed mode Start\Programme\...\Microsoft SQL Server 2005\SQL Server Management Studio Express Properties [ComputerName]\SQLExpress Security: SQL Server and Windows Authentication mode |
|||||||
| 1) Create Database TeliMan | |||||||
| 2) Sql script: | |||||||
| Create_Login.sql | |||||||
| CreateDB.sql | |||||||
| CreateDB_OlderThan_7_0_5204_2011_06_22.sql | |||||||
| or | |||||||
| CreateDB_Indexes.sql | |||||||
| or | |||||||
| Protocol.sql | |||||||
| Protocol_OlderThan_7_0_5204_2011_06_22.sql | |||||||
| or | |||||||
| Update_Protocol_Indexes.sql | |||||||
| or | |||||||
| TeliManUserMakeOwner.sql | |||||||
| 3) user: TeliMan, password: TeliRefPass | |||||||
| 4) Share CentralFolder | |||||||
| 5) TbAssist | |||||||
| 6)
Start\Programme\...\Microsoft SQL Server 2005\Configuration Tools\SQL Server
Configuration Manager: SQL Server 2005 Network Configuration \ Protocols for SQLEXPRESS: Enable all protocols |
|||||||
| 7)
Must working process SQLBROWSER: Start\Programme\...\Microsoft SQL Server 2005\Configuration Tools\SQL Server Surface Area Configuration Surface Area Configuration for Services and Connections SQL Server Browser |
|||||||
| 8) User Properties:User Mapping \ TeliMan: dbowner | |||||||
| 9) RefSearch.reg | |||||||
| Warning: update mdb -> Sql: nvarchar -> varchar | |||||||
| pbinisrv.mdb
- Action Types: OutLook MAPI, TAPI, TMACTION, CMD:
"StrCmd"="notepad.exe %1" "StrCmd"=”wscript test.vbs %1 %2” |
|||||||
| Action Types: CLIPBOARD%1-PhoneNumber,CLIPBOARD%2-ExtraField | 21.08.2008, Cli: 5_0_2885 | ||||||
| TMC_StrCmd.reg | |||||||
| Info: | |||||||
| Reference
database on other computer than TMS please change C:\Programme\TeliMan Pro Server\TMServer\CentralFolder\PbIniSrv.mdb Table: DataBases, Column: RefConnStr |
|||||||
| TMS shutdown TMC | TMC>=4.5.2465, TMS>=4.5.398 | ||||||
| Benutzer
status window / Nachricht senden shutdown###* where ### number 1÷999s default: 10. example: shutdown15* |
|||||||
| Other application use TMC (TMCenter.exe) | TMC>=4.5.2253 | ||||||
| MakeCall: tmcenter.exe "call 3513002" | |||||||
| DropCall: tmcenter.exe drop | |||||||
| AnswerCall: tmcenter.exe answer | |||||||
| FocusTMC: tmcenter.exe focus | |||||||
| Change registry privileges in windows 2000: regedt32.exe | |||||||
| CallMakeOrder: | TMC>= 4.5.2457, TMS>= 4.5.380 | ||||||
| Possible commands: | |||||||
| M-MakeCall | |||||||
| H-Hold | |||||||
| T-StartTransfer | |||||||
| D-Dial | |||||||
| W-Wait time is read from registry HoldMakeCallDelay without DoEvents | |||||||
| E-Wait like 'W' with DoEvents | |||||||
| Number: - wait time in ms | |||||||
| number in range 0-999 use Sleep(1) in loop with Doevents | |||||||
| number in range 0-999 with 'N' at end use Sleep(number) in loop without DoEvents | |||||||
| number > 999 use wait - no doevents | |||||||
| number > 999 with 'N' at end is called Wait(number/1000 - with doevents | |||||||
| Example: | |||||||
| CallMakeOrder="D100NHEM" | |||||||
| does make: | TMS_CallMakeOrderAdvanced.reg | ||||||
| Dial | |||||||
| Sleep(100) without DoEvents | |||||||
| Hold | |||||||
| Wait with DoEvents time = HoldMakeCallDelay z rejestrów Makecall | |||||||
| Makecall | |||||||
| TMS Debug | 4.5.0.471; 28.05.2007 | ||||||
| TMS_Debug.reg | |||||||
| Ctrl+Alt+Shift+D on Benutzerstatus window | |||||||
| TMS NetworkDebug | 5.0.0.3418; 06.05.2009 | ||||||
| TMS_Networking_DebugView.reg | |||||||
| [HKLM]\ [TMS]\ Networking DebugView="1" | |||||||
| TMS Config Debug | TMS_Config.exe: 1.0.3008.8, 26.03.2008 | ||||||
| run TMS_Config.exe with parameter debug or registry: | TMS_ConfigLib.dll: 1.0.3008.8, 26.03.2008 | ||||||
| [HKLM]\ [TMS]\ Config Debug="1" | |||||||
| TMS_Config_DebugOn.reg | |||||||
| CTI_Server_Config_DebugOn.reg | CTI_Server >= 17.03.2010; 7_0_4287 | ||||||
| TMC TmCenter Debug | TMCenter 3.0.0.2169 28.05.2007 | ||||||
| TMC_TMCenter_Debug.reg | TMC 4.5.0.2514; 28.05.2007 | ||||||
| TMC Debug | 4.5.0.2515;27.04.2007 | ||||||
| Debug: Ctrl+D | |||||||
| Tapi Debug: Ctrl+Alt+Shift+T | |||||||
| "C:\Programme\TeliMan Professional\TeliMan\debug.txt" | |||||||
| Network Debug: Ctrl+Alt+Shift+N or parameter debugnetwork | |||||||
| [HKCU\ TMC\ Networking] "NetworkDebug"="1" | |||||||
| TMC_NetworkDebug.reg | 4.5.0.2678; 13.11.2007 | ||||||
| TMC_Debug.reg | 4.5.0.2616; 07.11.2007 < 5_0_3075; 12.03.2009 | ||||||
| TMC_DebugWindow.reg | 5_0_3075; 12.03.2009 | ||||||
| [HKCU\ TMC \ Other] | 4.5.0.2589, 12.10.2007 | ||||||
| "TapiDebug"=1 [default 0] | TMC_TapiDebugSetOn.reg | ||||||
| "TapiDebug_Other"=1[default 0] | TMC_TapiDebug_OtherSetOn.reg | ||||||
| "TapiDebug_Actions"=0 [default 1 if TapiDebug] | TMC_TapiDebug_ActionsSetOff.reg | ||||||
| "TapiDebug_Events"=0 [default 1 if TapiDebug] | TMC_TapiDebug_EventsSetOff.reg | ||||||
| "TapiDebug_Other_clsTelephony"=1 [default 0] | TMC_TapiDebug_Other_clsTelephonySetOn.reg | ||||||
| TapiDebug_Other_TAPI"=0 [default 1 if TapiDebug] | TMC_TapiDebug_Other_TAPISetOff.reg | ||||||
| 4.5.0.2633, 14.11.2007 | |||||||
| [HKCU\ TMC\ Networking] ReconnectTime=2000 [ms] [default: random 20000÷40000] | TMC_ReconnectTime.reg | ||||||
| [HKCU\ TMC\ ErrorAction] FileLogOnly=0 [default 1] | 4.5.0.2644; 23.11.2007 < 5_0_3075; 12.03.2009 | ||||||
| TMC_ErrorAction_FileLogOnly0.reg | |||||||
| [HKCU\ TMC\ ErrorAction] Debug=1 [default 0] | 5_0_3075; 12.03.2009 | ||||||
| TMC_ErrorAction_Debug_1.reg | |||||||
| Watchdog Avoid multicast: [HKCU\ TMC \ Networking] | 5.0.0.2816; 12.06.2008 | ||||||
| "AvoidKeepAlive"="1" [default 0] | TMC_AvoidKeepAlive.reg | ||||||
| RefSearch MdbFilePath | TMS: 4.5.0.563; 05.10.2007 | ||||||
| ShortCut: "E:\Programme\TeliMan Pro Server\TMRef\Refsearch.exe" SERVERMODE MdbFilePath="E:\Programme\TeliMan Pro Server\TMServer\CentralFolder\PbIniSrv2.mdb" | |||||||
| TMC_TMCentralFolderRefresh_Debug | TMC 4.5.0.2606; 30.10.2007 | ||||||
| [HKCU\ TMC \ CentralFolder] | |||||||
| TMCentralFolderRefresh_Debug="1" [default 0] | TMC_TMCentralFolderRefresh_Debug.reg | ||||||
| "TMCentralFolderRefresh_Debug_DoNotExit"="1" [default 0] | TMC_TMCentralFolderRefresh_Debug_DoNotExit.reg | ||||||
| TMS_WebConfig_configuration | TMS 4.5.0.797; 15.11.2007 | ||||||
| 1.
C:\Programme\TeliMan Pro Server\TMWeb: EIGENSHAFTEN, WEBFREIGABE, DIESIEN ORDNER FREIGEBEN |
|||||||
| 2.
C:\Programme\TeliMan Pro Server\TMConfig user ASP.NET, all privileges |
|||||||
| 3.
HKLM\ SOFTWARE\ Teliman\ Server user ASP.NET, all privileges |
|||||||
| 4.
http://localhost/TMWeb/Default.aspx Administrator/admin |
|||||||
| MultiServers (VPN) | TMS: 4_5_849; 07.07.2008 | ||||||
| when connection via VPN set server IP as RAS server | |||||||
| DBConnector | |||||||
| [HKEY_CURRENT_USER\Software\Teliman\Server\DBConnector] | |||||||
| Debug="1" | |||||||
| Form="1" | |||||||
| Lock="1" | |||||||
| orgPhone - Update to new version | |||||||
| 1. Go to folder "C:\Programme\orgAnice Software\orgAnice 5.0\Phone" | |||||||
| 2. Unregister old version of COM by use “unreg_COM_XP.bat” (for update from organic ever. 4 use “unRegXPver04.bat”). | |||||||
| (*.bat file is inside zip with update) | |||||||
| 3. Copy new files from zip with update to folder as above. | |||||||
| 4. Register new version of COM by „reg_COM_XP.bat” | |||||||
| 5. You can use orgPhone new version now. | |||||||
| 6. Install TeliMan Client | |||||||
| 7. You can use TeliMan Client separately to orgAnice database and orgPhone separately to TeliMan now. | |||||||
| 8. Set segistry key by file “TMC_Use_orgAnice_on.reg”, close orgAnice and TeliMan and start them again. | |||||||
| orgAnice is connected with TeliMan now. | |||||||
| TeliMan checks orgAnice database for incoming or outgoing calls (searching for contact). | |||||||
| You can make call from orgAnice software. | |||||||
| You can open orgPhone “Internal call” dialog from TeliMan (menu File). | |||||||
| You can open orgPhone “Options” dialog from TeliMan (menu Settings). | |||||||
| You can open orgPhone dialog for input note by press TeliMan toolbar button “Notiz”. | |||||||
| You can open orgPhone dialog for input note from TeliMan protocol (right click menu) . | |||||||
| You can open orgPhone dialog for save call from TeliMan protocol (right click menu). | |||||||
| TMC CentralDesktop doesn't work? | |||||||
| check registry | |||||||
| [HKEY_CURRENT_USER\Software\Teliman\Client\CentralFolder] | |||||||
| copy
and paste NetworkPath to explorer and check, can you copy CentralDesktop.mdb, try also server name instead of ip |
|||||||
| NetworkPath="\\\\192.168.1.35\\CentralFolder\\CentralDesktop.mdb" | |||||||
| CentralFolder_ErrCopying="0" 0-no error | |||||||
| when CentralDesktopDBName empty set it on CentralDesktop.mdb | |||||||
| CentralDesktopDBName="CentralDesktop.mdb" | |||||||
| check file: C:\Programme\TeliMan Professional\TeliMan\TMCentralFolderRefresh_error.log | |||||||
| TMC Reference search doesn't work? | |||||||
| check registry | |||||||
| [HKEY_LOCAL_MACHINE\SOFTWARE\Teliman\Client\Networking] | |||||||
| copy
and paste NetworkPath to explorer and check, can you open pbinisrv.mdb, try also server name instead of ip |
|||||||
| PbIniResourcePath="\\\\192.168.1.35\\CentralFolder\\pbinisrv.mdb" | |||||||
| run TMC with parameter debugnetwork and check file | |||||||
| C:\Programme\TeliMan Professional\TeliMan\TeliMan_NetworkDebug_log.txt | |||||||
| 06.02.2009 11:58:55.953 RPCOnServer_CTIClient key: 19;
CreateTime: 06.02.2009 11:58:55; Request: RefSearchAllowed~MsgId:19; response: nothing 06.02.2009 11:58:56.000 RPCOnServer_CTIClient End RefSearchAllowed; RetVal: TRUE |
|||||||
| TMC_possibility to manual add absent type | TMC: 5_0_3030; 12.02.2009 | ||||||
| possibility to manual add absent type TeliLang.mdb: Texte- 32105÷EndOfAbsent | |||||||
| TMC_CTI_Client reg (registration CTI_Client.exe) | |||||||
| TMC_CTI_Client reg.bat | |||||||
| TMS_Config database paramenter | TMS: 5_0_3190; 20.02.2009 | ||||||
| "C:\Programme\ROMICO CTI Server\TMConfig\TMS_Config.exe" "C:\Programme\ROMICO CTI Server\TMConfig\1TMS_Config.mdb" | |||||||
| "C:\TMS Config.exe" "C:\1TMS Config.mdb" | |||||||
| TMS MessageLongestTime | 30.04.2009 Srv: 5_0_3416 | ||||||
| [HKLM\ TMS\ Networking]: MessageLongest, MessageLongestHour, MessageLongestTime. |
|||||||
| Necessary [HKLM\ TMS\ Networking] "QueueDisplayInterval" > 0 | |||||||
| TMS as Service | |||||||
| www.romico.de/download/support/TMServiceManager.exe | |||||||
| Start\Programme TeliMan Server als Dienst starten.lnk | |||||||
| TMS-tblInternalNumbers 13_07_2010 | 13.07.2010, 7_0_4568 | ||||||
| New TMS_Config.mdb table tblInternalNumbers containing list of telefon numbers which should be treated as internal while making call. Number can contain “$” sign, which means any number. | Examples: - “$345” only numbers ending with 345 will be treatd as internal. - “345$” only numbers beggining with 345 will be treatd as internal. - “345345” only number 345345 will be treatd as internal. |
||||||
| TMS-tblActions (SMS Skype) 13_05_2011 | 13.05.2011, 7_0_5150 | ||||||
| Added
Action "SMS". Action is run on user during incoming call. Action "SMS" - send sms by Skype Configuration: TMS_Config.mdb-tblActions UserId – it is id from tblUsers Type – we have only type “SMS” now Param1 – list of destination numbers for Skype SMS sending; list of numbers separated by ";" Param2 – text of SMS Reload: CTI_Server try Kugel\ Benutzereinstellungen neu einlesen or Config (e.g. Benutzerrechte SMS) |
|||||||
| TMS-tblActions (CLIENT_ALARM) 01_09_2011 | CTI_Server: 7_0_5289, TeliBar: 2_0_2796 | ||||||
| Type=CLIENT_ALARM Param1= \\192.168.0.103\CentralFolder\alarm.jpg | |||||||
| CTI_Server Reserve 13_09_2011 | CTI_Server: 7_0_5302, TeliBar: 2_0_2910 | ||||||
| 1) CTI-Server - Add Reserve CTI_Server IP and Reserve CTI_Server Tool_Port (default: 8330) to each CTI_Server's registry using: | |||||||
| a) CTI_Server_Networking_ServerIPAdresse_Reserve.reg | |||||||
| b) CTI_Server_Networking_UserStatusPort_Reserve.reg | |||||||
| 2) CTI-Server - Create batch file (ReserveLaunch.bat) for CTI_Server_Starter.exe | |||||||
| ReserveLaunch.bat | |||||||
| a) Default ReserveLaunch.bat localization: c:/Programme/CTI_Server/TMServer/ReserveLaunch.bat. Localization and file name can be changed using CTI_Server_Reserve_ApplicationsToLaunch_BatchFile.reg. | |||||||
| 3) CTI-Server - Add CTI_Server_Starter.exe to AutoLauch at Windows® start. | |||||||
| 4) CTI-Client - Add Reserve CTI_Server's IP and Port (default:8327) list to TeliBar registry: | |||||||
| a) CTI_Client_Networking_ServerIPAdresse_List.reg | |||||||
| b) CTI_Client_Networking_ServerPort_List.reg | |||||||
| Possible to configure CTI_Server_Starter parameters: | |||||||
| SendTestMsg_Retries (Default=2), how many times CTI_Server_Starter will try to connect/send message to inactive server before starting reserve CTI_Server. CTI_Server_Networking_Reserve_SendTestMsg_Retries.reg | |||||||
| SendTestMsg_Interval (Default=10[sec]), time interval between each message send. CTI_Server_Networking_Reserve_SendTestMsg_Interval.reg | |||||||
| SendTestMsg_ResponseTimeout timeout waiting for CTI_Server's response (Default=2[sec]) CTI_Server_Networking_Reserve_SendTestMsg_ResponseTimeout.reg | |||||||
| WARNING: SendTestMsg_ResponseTimeout should be less than SendTestMsg_Interval! | |||||||
| CTI_Server start SMS sending 14_09_2011 | CTI_Server: 7_0_5307, TeliBar: 2_0_2910 | ||||||
| 1. Configure users in flag SMS=true | |||||||
| 2. Configure users in CTI_Config mdb for SmsSenderNumber =”nnnnnnnn” (write into table by hand) | |||||||
| 3. Enable server for sms sending by write registry CTI_Server_SMS_Enable.reg | |||||||
| 4. Set DUMMY provider by use file CTI_Server_SMS_Dummy.reg - configure and write registry | |||||||
| CTI_Server force conversion PBIniSrv.mdb to CTI_CentralIni.sdf | |||||||
| 1. Remove CTI_CentralIni.sdf file from CentralDesktop directories. | |||||||
| 2. Remove registry values: | |||||||
| a) HKLM\Software\ROMICO\CTI_Server\Server001\Other\PBIniSrv_AutoSDFConvertMade | |||||||
| b) HKLM\Software\ROMICO\CTI_Server\Server001\Other\PBIniSrv_MakeAutoSDFConvert | |||||||
| 3. Remove (if exists) whole row from PBIniSrv.mdb Databases table with value in column Name = “IsConverted”. | |||||||
| 4. Run CTI_Server.exe or TMS_Config.exe to start conversion automatically. | |||||||
| CTI_Server – GSM Calls | CTI_Server: 7_0_5377_2011_11_16 | ||||||
| CTI_Server Configuration: | |||||||
| - Licenses: new TeliGSM license (160). | |||||||
| - User settings, cellPhoneNumbers: tblUsers – PhoneNumber2, PhoneNumber3, PhoneNumber4. Restart not necessary | |||||||
| - User rights: GSMEnable = true. Restart not necessary | |||||||
| - [HKLM]\ Software\ ROMICO\ CTI_Server\ Server001\ Engine \"Busy_SetWhenGSM"="0" | |||||||
| [default = “1”] Restart necessary. | |||||||
| CTI_ServerWebRequest Configuration: | |||||||
| - IIS with ASPX and .NET4.0 | |||||||
| - connection to CTI_Server: [HKLM] \ Software \ ROMICO \ CTI_Server \ WebRequest \ | |||||||
| "ServerIPAdresse"="127.0.0.7" | |||||||
| "ServerPort"="8337" | |||||||
| [default=“127.0.0.1:8330“], necessary restart | |||||||
| CTI_Server – DBConnector_CacheClear | CTI_Server: 7_0_5260_2011_08_18 | ||||||
| Set actual date and time to registry: | |||||||
| [HKLM]\ Software\ ROMICO\ DBConnector\ DataExchange\ “RefSearchCache_Clear001” | |||||||
| DBConnector reads date and clears cache only if previous date is different than new. | |||||||
| Example: | |||||||
| [HKLM]\ Software\ ROMICO\ DBConnector\ DataExchange\ “RefSearchCache_Clear002” = “2011.08.21 11:47:22” | |||||||
| FaxConnector | 15.11.2011, FaxConnector: 1_0_30 | ||||||
| Possible to save Fax number in Shamrock’s CAPIFAX.NXT file used by FAX machine while sending documents. | |||||||
| Example: FaxConnector.exe “MYNUMBER” Will generate file (if file exists it will be deleted): c:\Dokumente und Einstellungen\<Benutzername>\Lokale Einstellungen\Anwendungsdaten\Shamrock\capifax.nxt Containing: “MYNUMBER,ROMICO-Fax-Dialer” |
|||||||
| SMSConnector | 15.11.2011, TeliBar: 2_0_3280; CTI_Server: 7_0_5376 | ||||||
| Possible to send SMS automatically using SMSConnector.exe | |||||||
| SMS
will be sent by CTI_Server without showing any SMS windows. Note: EMail is
sent to CTI_Server, but it is not used yet. 'CommandLineArgs of SMSConnector.exe: '(0) = PhoneNumber (destination SMS number) '(1) = Text '(2) = Sender (source phone number) - OPTIONAL '(3) = EMail – OPTIONAL Examples: SMSConnector.exe 609800800 “THIS IS MY SMS TEXT” 699999999 mymail@mail.pl SMSConnector.exe 609800800 “THIS IS MY SMS TEXT” 699999999 SMSConnector.exe 609800800 “THIS IS MY SMS TEXT” |
|||||||
| CTI_NetDialer.aspx | 04.09.2009, 1_0_1 | ||||||
| 1. Install IIS | |||||||
| 2. Instal NET Framework 2.0 or reinstall if installed before IIS | |||||||
| 3. Copy files into default folder of your site CTI_Network.exe, CTI_NetDialer.exe, CTI_NetDialer.aspx | |||||||
| 4. Please edit line „Const sPath As String = "C:\test\CTI_NetDialer.exe" in | http://cti-server/CTI_NetDialer.aspx?MakeCall=<line>~<number> | ||||||
| 5. Template link to run | |||||||
| www.romico.de/download/temp/CTI_NetDialer_aspx_1_0_1_2009_09_04.zip | |||||||
| Possible to run
2 TeliBars on the same computer (doesn't work with TeliMan 7) |
|||||||
| TeliBar
parameters: UserName=151 EAZ=151 IP=192.168.1.37 The IP parameter must not be used. Otherwise TeliBar won't start. |
Note: specifying IP address used to work in older versions, but it no longer does (2013.07.16). |
||||||
| CLIENT_TYPE - setup parameter (only TeliBar or TeliMan ico) | 25.10.2011, 2_0_3214 | ||||||
| CLIENT_TYPE=TeliBar
- only TeliBar ico CLIENT_TYPE=TeliMan - only TeliMan ico |
|||||||
| CLIENT_TYPE - setup parameter (TeliBar or TeliMan ico or no icons) | 20.04.2012, 2_0_3962 | ||||||
| CLIENT_TYPE=None | no icons will be installing | ||||||
| CLIENT_TYPE=0 | all icons will be installing | ||||||
| CLIENT_TYPE=TeliBar | only TeliBar icon will be installing | ||||||
| CLIENT_TYPE=TeliMan | only TeliMan icon will be installing | ||||||
| CTI_Client – Sending SMS using SMSConnector.exe | 17.11.2011, TeliBar.exe: 2_0_3298 | ||||||
| NOTE: CTI_Server has to have configured possibility to send SMS (SMS Enabled rights in user configuration and SMSServer configuration) | |||||||
| SMS will be sent without showing any SMS windows in CTI_Client. | |||||||
| 'CommandLineArgs of SMSConnector.exe: | |||||||
| '(0) = PhoneNumber (destination SMS number) | |||||||
| '(1) = Text | |||||||
| '(2) = Sender (source phone number) - OPTIONAL | |||||||
| '(3) = EMail – OPTIONAL | |||||||
| Examples: | |||||||
| SMSConnector.exe 609800800 “THIS IS MY SMS TEXT” 699999999 mymail@mail.pl | |||||||
| SMSConnector.exe 609800800 “THIS IS MY SMS TEXT” 699999999 | |||||||
| SMSConnector.exe 609800800 “THIS IS MY SMS TEXT” | |||||||
| SMSConnector.exe 609800800 “THIS IS MY SMS TEXT” “” mymail@mail.pl | |||||||
| CTI_Client – Sending FAX using FAXConnector.exe | 17.11.2011, TeliBar.exe: 2_0_3298 | ||||||
| Example: | |||||||
| FaxConnector.exe “MYNUMBER” | |||||||
| Will generate file (if file exists it will be deleted): | |||||||
| WINDOWSXP: | |||||||
| C:\Dokumente und Einstellungen\<Benutzername>\Lokale Einstellungen\Anwendungsdaten\Shamrock\capifax.nxt | |||||||
| WINDOWS7: | |||||||
| C:\Users\<Benutzername>\AppData\Local\Shamrock\capifax.nxt | |||||||
| Containing: | |||||||
| “MYNUMBER,ROMICO-Fax-Dialer” | |||||||
| NOTE: Next fax sent using Shamrock software won’t ask for destination number, it will be send automatically due to configuration in capifax.nxt file. | |||||||
| BCI_TAXA – Quick start 23.08.2009 | |||||||
| 1. Unzip file | |||||||
| 2. Copy folder to “C:\” disk | |||||||
| 3. Prepare TMS_Config.mdb (or use BCI_ProtocolAllEntrys_on.reg) | |||||||
| 4. Start BCI_TAXA.exe | |||||||
| 5. Do configuration (no default positions) | |||||||
| a. Verbindung | |||||||
| b. Konfigurationen | |||||||
| c. Lizenz | |||||||
| BCI_TAXA_to_xls.exe – Quick start 23.08.2009 | |||||||
| 1. Copy your taxa files into “BCI_TAXA_to_xls\Ready” | |||||||
| 2. Run BCI_TAXA_to_xls.exe and press button. | |||||||
| 3. Wait for “Ready” message box | |||||||
| 4. Result file is BCI_TAXA_Log.txt in “BCI_TAXA_to_xls\” folder. | |||||||
| 5. There are first row column names, next are data rows separated by ";". | |||||||
| BCI_TAXA_2_0_15_2011_08_17 – version for multi CTI Server | |||||||
| This version works OK with multi CTI_Server as single instance application but with multi configuration. Prepare configurations by add “0, 1, …” configurations of FTP and SQL and CTI_Config.mdb. | |||||||
| When update BCI_TAXA, you must reconfigure all configurations because application does not use old single registry values in new multi xml configuration. | |||||||
| BCI_RefIdent search info 21.10.2010 2_0_63 | |||||||
| BCI_RefIdent search only in first reference database (enabled=true) from PbiniSrv.mdb table Databases. | |||||||
| BCI_RefIdent telnet parameters 26.07.2010 2_0_6 | |||||||
| Startparameter is for select device in PBX. Example "C=2 c=9" it is crystal=2 coupler=9 | |||||||
| BCI_RefIdent_2_0_323_2011_08_05 – version for multi CTI Server | |||||||
| When start BCI_RefIdent without parameter it will works as old version (single configuration BCI_Config.xml). | |||||||
| Use parameter “SERVERID=NNN” for start multi instances with separate configuration BCI_Config_NNN.xml and separate telnet log files. | |||||||
| Please notice important configuration position is CTI_Server TCPIP port. | |||||||
| BCI_RefIdent_2_0_344_2011_08_15 – send email for busy call | |||||||
| Please notice emailing is possible together with BCI_Events protocol only. | |||||||
| CCU_1_0_487_2011_12_23 – Which VoiceBox message CCU use | |||||||
| There may be announcements VoiceBox following files: | |||||||
| a) File in redirection config string, | |||||||
| b) User can record directly from your own TeliBar, | |||||||
| c) User (properties) has a default configuration file "VoiceBox file", | |||||||
| d) the CCU has a file "VoiceBox_DefaultMessage.wav". | |||||||
| CTI Server sends to the CCU configuration string for redirection to VoiceBox. | |||||||
| Configuration string will now have an extra field with the default file (path + file) "VoiceBox file" from the user configuration (item c above). | |||||||
| CCU select file: | |||||||
| • If there is a file "a" it will be used | |||||||
| • Else - | |||||||
| • If there is a file "b" it will be used | |||||||
| • Else - | |||||||
| • If there is a file "c" it will be used | |||||||
| • Else | |||||||
| • File "d" will be used | |||||||
| CCU_1_0_487_2011_12_23 – Service "Play message" for TeliBar | |||||||
| There may be announcements VoiceBox following files: | |||||||
| a) File in redirection config string, | |||||||
| b) User can record directly from your own TeliBar, | |||||||
| c) User (properties) has a default configuration file "VoiceBox file", | |||||||
| d) the CCU has a file "VoiceBox_DefaultMessage.wav". | |||||||
| CTI Server sends to the CCU definition of the "Play VoiceBox file". | |||||||
| The definition will now have an extra field with the default file (path + file) "VoiceBox file" from the user configuration (item c above). | |||||||
| CCU performs assignments following file to play | |||||||
| • If there is a file "b" it will be used | |||||||
| • Else - | |||||||
| • If there is a file "c" it will be used | |||||||
| • Else - | |||||||
| • File "d" will be used | |||||||
| CTI_Server and CCU. FallBack configuration | |||||||
| 1.For use FallBack with WaitingQueue please set “Fallback from WQ [s]” to value > 0. | |||||||
| 2.For use FallBack type “Transfer” please check radio “Rufnummer” and write down destination number. | |||||||
| 3.For use FallBack type “VoiceBox” please check radio “VoiceBox”. | |||||||
| 4.For case when radio “Rufnummer” selected without any destination then type VoiceBox will used. | |||||||
| CCU_1_0_532_2012_01_29 – XCAPI, BProtocol | |||||||
| For XCAPI CCU must use BProtocol definition. It is default now (begin version CCU_1_0_532_2012_01_29). | |||||||
| For disable it please use registry [HKLM]\[CCU]\Engine\ "BProtocol"="0" (where [CCU]=SOFTWARE\ROMICO\CCU). | |||||||
| CCU_Engine_BProtocol_off.reg | |||||||
| Central Users database Configuration (SQL CTI_Client database) | CTI_Server 7_0_5650_2012_03_05 | ||||||
| CTI_Client 2_0_3731_2012_03_06 | |||||||
| 1. Add Desktops, DesktopsGroups, SpeedDials and Planer tables to SQL database using CTI_Client.sql. | |||||||
| 2. Configure SQL Database for each user using CTI_Server’s CTI_Config (Benutzerverwaltung tab) – context menu on selected users. | |||||||
| 3. Each user can use different assignment method for database rows: | |||||||
| - UserName: Rows in database will be identified by UserName | |||||||
| - InternalNumber (default): Rows in database will be identified by InternalNumber. | |||||||
| 4. Database password and userName are constant (equal to protocol database). | |||||||
| 5. CTI_Client will get Central Users database configuration from CTI_Server on login. If Configuration is empty CTI_Client will use local CTI_Client.sdf database instead. | |||||||
| Redirections ACD Groups | CTI_Server_7_0_5719_2012_04_27 | ||||||
| 1. Add ACD_Groups table to SQL database. | |||||||
| 2. Fill ACD_Groups table with data, for example: | |||||||
| Id Name PhoneNumber OrderIndex | |||||||
| 1 test1 921 2 | |||||||
| 3 test1 922 3 | |||||||
| 4 test1 923 1 | |||||||
| 5 test2 925 4 | |||||||
| 6 test2 926 7 | |||||||
| 7 test2 927 2 | |||||||
| Note: Each change in database requires CTI_Server restart (in future reload will be made by ACD Bar) | |||||||
| 3. Configure global SQL database for CTI_Server using CTI_Config (Allgemein tab) | |||||||
| 4. Run CTI_Server, redirection with destination number = ACD_Group name will be automatically translated to list of numbers from database. Creating redirection is possible by CTI_Config (context menu on redirection gridview) | |||||||
| BCI_RefIdent – BCI special prefix “%” | CTI_Server > CTI_Server_7_0_5763_2012_05_10 | ||||||
| BCI special prefix “%” | |||||||
| Special prefix for enable multi searching and for replace by “0” is “%” now. | |||||||
| Befor changes it was “*” | |||||||
| Function multi search for number with with prefix “*” is no serviced by CTI_Server now. | |||||||
| This prefix character “*” will be visible in Protocol table now. | |||||||
| TeliVideo Client - download from CentralFolder | TeliBar >= 2_0_0_4553 | ||||||
| 1. Copy *All* Eworks client files to “[CentralFolder]/TeliVideo/” Directory. File localization example: “[CentralFolder]/TeliVideo/ewclient.exe”. | |||||||
| 2. TeliVideo client files will be automatically loaded from [CentralFolder] by CTI_Client if TeliVideo rights flag is set for user. (copy action is made only if destination folder does not exists: [AppData]/e-works/client/) | |||||||
| [EworksPath]=“[AppData]/e-works/client/” Requisite files list for version 4_5_1_96: | |||||||
| [EworksPath]/base/*.* | |||||||
| [EworksPath]/lan/*.* | |||||||
| [EworksPath]/about.png | |||||||
| [EworksPath]/application.caption | |||||||
| [EworksPath]/conf.ini | |||||||
| [EworksPath]/ewclient.exe | |||||||
| [EworksPath]/login.png | |||||||
| [EworksPath]/pcrelib.dll | |||||||
| TeliRemote ClipNoScreening pro Nebenstelle (Benutzer) einstellbar | CTI_Server > CTI_Server_7_0_6534_2013_04_25 | ||||||
| CTI_Server use user configuration "CLIP no screening mask" for send this mask to CCU for mask MSN during call contact number in TeliRemote Outgoing. | |||||||
| If user configuration "CLIP no screening mask" is not set then CTI_Server use user EAZ and registry [HKLM_CTIS]/TeliRemote/MakeCall_InternalNumberPrefix_FinalDigitCount and [HKLM_CTIS]/TeliRemote/MakeCall_InternalNumberPrefix for produce mask. | |||||||